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Will has led departments in achieving excellence in patient satisfaction while providing improvements in throughput, cost reduction, and improved charge capture. During these process improvement engagements, he has developed action teams comprised of staff members who created sustainable change around improved length of stay (LOS), reduced left without being seen (LWBS) rates, and improved quality of care. Will holds a MS degree in nursing administration, is a Certified Emergency Nurse, and has been recognized with the nurse executive credential.
Regaining trauma certification at a US community hospital
Learn how Philips Blue Jay Consulting helped a community hospital improve efficiency and their trauma services performance and reclaim trauma certification.
Reducing LOS in the ICU
Learn how Philips Blue Jay Consulting helped an ICU reduce LOS, CLABSI infections, and central line utilization rates as well as improve nurse staff retention.
Increasing ED throughput at community hospital
Explore how Philips BlueJay Consulting services can improve processes to enhance patient throughput in the emergency department.
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