A 17-bed ICU of a not-for-profit community hospital was struggling with high length of stay (LOS) and infection rates, staff turnover, and an inability to implement sustainable change.
They looked to Philips Blue Jay Consulting to provide a long-term interim ICU leader and help reduce LOS and infection rates, implement performance improvement initiatives, improve staff retention.
Results* of the client engagement included:
- Reduced LOS from 4.5 to 2.2 days (51% improvement).
- Reduced central line associated bloodstream infections (CLABSI) from 10 to 0.
- Reduced central line utilization rates from 0.529 to 0.294.
- Increased nursing staff retention rate of 83%.