- The deficiencies and weaknesses were addressed and eliminated.
- The hospital regained its Level III Trauma Center ACS Verification within six months.
- The trauma services policy and procedure manual was rewritten.
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Consulting
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The Philips Blue Jay Consulting team was instrumental in helping us to secure our Level III Trauma Services status. During our exit interview, the surveyor commented on the significant commitment by all the people that geared it up and did a really great job and how the consultants made our program really impressive.”
Assistant CNO and Director of Emergency and Trauma Services
US community hospital
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Detected deficiencies:
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16
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Detected weaknesses:
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8
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Deficiencies:
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0
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Weaknesses:
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0
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JoAnn is a leader for the emergency services team, providing interim leadership and leading process improvement projects. Among her accomplishments include establishing a fast track, a middle track, implementing a SWAT team for the waiting room, and decreasing the walk out rate by 25% in a 100,000-visit level 1 academic trauma center.
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