Got a question about orders, returns or your latest appliance purchase? Take a look at our FAQs:
What types of frozen fries can I prepare in the Airfryer?
You can prepare two types of froze fries in the Airfryer:
1. Frozen oven-ready fries
2. Frozen fries suitable for deep-fat frying.
Tip: Other frozen potato varieties other than fries are also worth trying.
Note: Keep in mind that frozen fries differ from each other. Different brands and varieties need their own settings. In the manual and the Quick Start Guide, you find indications on preparation times. If your frozen fries do not turn out as expected, please read the FAQ ‘My food does not turn out as crispy as I expected. What can I do?’
Which oil is best to use?
Most cooking oils can be used to add taste and crispiness to ingredients prepared in the Airfryer.
We advise you to stick to traditional cooking oils such as
You can also use spiced or flavored oil or soak spices in the oil before you use it. This is an easy way to vary the flavors in your dishes. You can also use butter sprays.
Note: Adding oil is only necessary when you prepare homemade dishes from fresh ingredients that have not been pretreated, such as freshly peeled potatoes or unmarinated chicken. Adding oil creates a crispy layer on the untreated food and improves its taste.
How to clean the outside and inside of the Airfryer?
Because the Airfryer is not filled with oil, the outside of the appliance will not get greasy like a conventional deep fat fryer. Make sure your Airfryer is cooled down!
1. Clean the outside of the appliance with a moist cloth
2. Clean the inside of the appliance with hot water and a soft sponge
3. If necessary, food residues stuck to the heating element can be removed with a soft to medium bristle brush.
Important: Do not use a steel wire brush or a hard bristle brush, as this might damage the coating on the heating element.
4. Clean the heating element with a soft to medium bristle brush
5. Afterwards dry the heating element with paper towels.