Troubleshooting & support
Philips Sonicare DiamondClean Smart Sonic electric toothbrush with app
Model number
HX9924/16
Selected color
Black
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Manuals & Documentation
- Eco passport PDF file, 134.3 kB
October 25, 2020 - Localized commercial leaflet PDF file, 708.4 kB
January 10, 2024 - No document exists for this language
Frequently Asked Questions
- Can I use my Sonicare toothbrush without the app?
- What do the symbols on my Sonicare toothbrush mean?
- Where can I purchase accessories for my Sonicare toothbrush?
- Can I sync the Sonicare app with the Apple Health app?
- Can I use my Sonicare charger with other toothbrushes?
- Why is there a gap between my brush head and handle?
- Which brush head fits my Sonicare toothbrush?
- What are the brushing modes for my Sonicare toothbrush?
- Can I replace the battery of my Sonicare toothbrush?
- How do I charge my Sonicare toothbrush?
- How do I register my Sonicare toothbrush?
- In which countries is the Sonicare app available?
- Which devices are compatible with the Sonicare app?
- How do I enable or disable the pressure sensor on my Sonicare?
- What do the battery status lights indicate on my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- How do I change the intensity settings on my Sonicare toothbrush?
- How does the pressure sensor feedback work on my Sonicare toothbrush?
- Can I use my Philips Sonicare Toothbrush in the shower?
- How long should my Sonicare toothbrush battery last?
- How do I brush my teeth using the Sonicare app?
- How do I use my Sonicare toothbrush with braces?
- How to clean my Philips Sonicare toothbrush?
- How do I connect my toothbrush to the Sonicare app?
- After brushing with your Sonicare, follow these steps for longer life and performance
Troubleshooting & repair
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